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The Best Managers Ask the Most Questions

“The most common mistake managers make when helping a direct report solve a problem is a knee-jerk reaction to deliver an answer.”LeeAnn Renninger, director of LifeLabs in an article by Entrepreneur.com

 

Our professional advice for consistently empowering your employees: Answering with a Question Rather than a Statement.

If you are simply responding with advice; your employees are learning to rely on you… not solve problems independently! Thoughtful questions can move a meeting past a stuck point, uncover overlooked patterns, inspire innovation, and motivate employees!!

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 The best managers practice and learn which questions make the biggest impact, as well as when and how to apply them.

Here are some ways of asking more questions:

  • Track how many questions you ask
    • Have someone keep track of the number of questions asked vs. how many statements you make
  • Keep a list of questions during meetings: Managers can easily dominate a meeting, so give employees the chance to talk by asking them questions.
    • Examples: “Can you tell me more about…?”, “What is different this time versus the last time?”, “If these issues don’t get fixed, what would happen?”

Andrea

Andréa Venezio , Chief Executive Officer
(972) 232-7700 | andreav@sapphirehg.com

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